TUR4all: Turismo accesible

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SEE ACCESSIBILITY REPORT

Contact information

Street
Felipe IV, s/n (entre el Museo del Prado y el Hotel Ritz) 28014
Madrid, Madrid (Madrid)
Spain

Contact
Tel 934 026 900
customers-mad@city-tour.com
http://madrid.city-tour.com/es

The resource offers

Magnetic induction loop
Magnetic induction loop
Information in Braille
Information in Braille

You may find it in

Bus Turístico Madrid City Tour
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: Inclined plane / ramp

Ramp information

The slope makes the ramp : Can be used autonomously

Name of the tourist resource clearly visible and legible: Yes

The entranceway analysed is: The alternative one

Width of the entrance door: Greater than or equal to 78 cm

Customer Service Area

Customer service desk: Yes

Characteristics

Inside circulation

Wheelchair circulation: Partial

Without elements that can suppose an obstacle for a person with a visual disability: Yes

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Steps / stairs

Stair information

Number of steps: More than 3

Hand rail: Yes

Edge of the steps with a colour-contrasting, anti-slip strip: Yes

Outdoor areas

Wheelchair circulation: Total

Services and amenities

Adapted visits or activities for people with disabilities: Yes

Characteristics

Adapted visits or activities for people with disabilities: Visual, hearing

The furnishings facilitate the approach of wheelchair users: No

Magnetic induction loop: Yes

Characteristics

Information: Portable

Videos / films / tours with audiodescription: Yes

Documentation with information about the tourist resource : Yes

Brochures, dossiers, menus, etc.

Features of the documentation: In braille

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : No

Personal available to support people with specific needs: No

Personal with knowledge of Sign Language: No

Reserved spaces / seats: Yes

Seats / Reserved Seats

Seats for wheelchair users: Yes

Outside areas

Sidewalks: Street with slope

Uniform and anti-slip pavement: Yes