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Centro de Recepción de Visitantes de Ávila

Tourist offices
Tourist offices

The Visitors Reception Center (CRV), inaugurated by the City Council of Avila in April 2004, opened its doors to the visiting public with the objective of offering a reception and information service that favors the first image that the tourist has of the city. To facilitate this first contact with the city, the reception center offers visitors not only the personalized service of tourist information personnel who will provide them with the necessary information, brochures and maps, but also the possibility of using informative touch screens in different languages and the option of having access to the different documentaries shown in the office.
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Contact information

Street
Avda. de Madrid, 39 05001
Ávila, Ávila (Castilla y León)
Spain

Contact
Tel 920 354 000
informacion@ayuntavila.com

The resource offers

Support staff for PRM
Support staff for PRM
Parking reserved for PRM
Parking reserved for PRM
Step-free access
Step-free access
Toilets reserved for PRM
Toilets reserved for PRM
Lift
Lift
Magnetic induction loop
Magnetic induction loop
Information in Braille
Information in Braille
Audio guides
Audio guides
Visual signposting
Visual signposting

You may find it in

Centro de Recepción de Visitantes de Ávila
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

REGISTER TO DOWNLOAD A PDF OF THIS REPORT
Entrance
Photo/s of general information of entrance Photo/s of general information of entrance

Entrance: No slopes

Name of the tourist resource clearly visible and legible: Yes

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Customer Service Area

Customer service desk: Yes

Characteristics

Photo/s of characteristics of customer service area Photo/s of characteristics of customer service area

Near the entrance: Yes

Height suitably adapted for wheechair users: Yes

With magnetic induction loop clearly indicated: Yes

Guide strip that indicates the way to the costumer service desk: Yes

Guide strip that indicates the way to the costumer service desk

Of contrasting colour: Yes

Inside circulation

Wheelchair circulation: Total

Adequate lighting: Yes

Signposting: Yes

Characteristics

Signs: With highly embossed texts, with colour-contrasted texts, with texts in braille, with texts in large print

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Lift / lifts, steps / stairs

Lift information

Dimensions of the cubicle: Medium

Lift buttons: Highly embossed, in braille

Lift buttons at a suitable height for wheelchair users: Yes

Stair information

Number of steps: More than 3

Hand rail: Yes

Adapted toilet in common areas

Toilet suitable for PRM: Yes

Characteristics

Photo/s of characteristics of adapted toilet in common areas

Access without changes in floor level: Yes

Door width: Greater than or equal to 78 cm

Door opening: Inward

Free turning space ? 150 cm of diameter: No

Clear space to transfer to the toilet: Not enough space

Height of the toilet seat: Standard (between 40 and 45 cm)

It has support bar(s): Yes

Information

Toilet grab bars: Left-hand side, right-hand side

The bars on the left-hand side are: Folding

The bars on the right-hand side are: Fixed

Sink: With mixer tap, without pedestal

Services and amenities

Sufficient information provided about accessibility to the tourist resource : Yes

Adapted visits or activities for people with disabilities: Yes

Characteristics

Adapted visits or activities for people with disabilities: Visual, hearing, cognitive, physical

The furnishings facilitate the approach of wheelchair users: Yes

Magnetic induction loop: Yes

Characteristics

Information: Fixed

Audioguides: Yes

Characteristics

Easy to use with comprehensible content: Yes

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : Yes

Personal available to support people with specific needs: Yes

Personal with knowledge of Sign Language: No

Materials available: Yes

Support Products

Wheelchair manual: Yes

PRM Parking

Parking lot reserved PRM: Yes

Characteristics

Photo/s of characteristics of prm parking

Next to the stablishment: Yes

Belongs to the stablishment: No

Surface of the parking lot: Horizontal

Well indicated: Yes

With appropriate dimensions: Yes

Outside areas
Photo/s of street outside of outside areas Photo/s of street outside of outside areas

Sidewalks: Paving stones, street with slope, without obstacles

Uniform and anti-slip pavement: Yes