TUR4all: Turismo accesible

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SEE ACCESSIBILITY REPORT

Contact information

Street
paseo de la castellana, 191 28046
Madrid, Madrid (Madrid)
Spain

The resource offers

Support staff for PRM
Support staff for PRM
Step-free access
Step-free access
Toilets reserved for PRM
Toilets reserved for PRM
Lift
Lift
Visual signposting
Visual signposting
Facilities for families with small children
Facilities for families with small children
Menus for people with food intolerances
Menus for people with food intolerances

hotel exe plaza castilla
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: No slopes

Name of the tourist resource clearly visible and legible: Yes

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Obstacles at the doorway: Glass door without visual warning markers, door difficult to open

Customer Service Area

Customer service desk: Yes

Characteristics

Near the entrance: Yes

Inside circulation

Wheelchair circulation: Partial

Adequate lighting: Yes

Without elements that can suppose an obstacle for a person with a visual disability: Yes

Signposting: Yes

Characteristics

Signs: With colour-contrasted texts

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Lift / lifts

Lift information

Dimensions of the cubicle: Medium

With audio information: Yes

With visual information: Yes

Lift buttons: Highly embossed

Lift buttons at a suitable height for wheelchair users: Yes

Adapted room
Restaurant and bar areas

Counter at a height adapted for a person in a wheelchair: No

Menu with big texts and contrasting colour: No

Menu for people with special dietary needs (celiac disease, diabetes, allergies,...): Yes

Table service available: Yes

Accessible tables: No

High chair for children: Yes

Adapted toilet in common areas

Toilet suitable for PRM: Yes

Characteristics

Access without changes in floor level: No

Door width: Greater than or equal to 78 cm

Door opening: Inward

Free turning space ? 150 cm of diameter: Yes

Clear space to transfer to the toilet: Not enough space

It has support bar(s): Yes

Sink: With mixer tap

Services and amenities

Sufficient information provided about accessibility to the tourist resource : No

Adapted visits or activities for people with disabilities: No

Magnetic induction loop: No

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : Yes

Personal available to support people with specific needs: No

Personal with knowledge of Sign Language: No

Outside areas

Sidewalks: No dropped curbs nearby

Uniform and anti-slip pavement: Yes