TUR4all: Turismo accesible

Return to homepage
TUR4all Badge

This resource has been awarded the TUR4all badge for its commitment to the public with accessibility needs

SEE ACCESSIBILITY REPORT

Contact information

Street
Calle Galileo Galilei, 18 28806
Alcalá de Henares, Madrid (Madrid)
Spain

Contact
Tel 918 78 16 70
http://www.hotelislagarena.com/

The resource offers

Support staff for PRM
Support staff for PRM
Parking reserved for PRM
Parking reserved for PRM
Toilets reserved for PRM
Toilets reserved for PRM
Room adapted for PRM
Room adapted for PRM
Lift
Lift
Visual signposting
Visual signposting
Facilities for families with small children
Facilities for families with small children

Hotel Isla de la Garena
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: Steps / stairs, inclined plane / ramp

Ramp information

The slope makes the ramp : Can be used autonomously

Hand rail: Yes

Name of the tourist resource clearly visible and legible: Yes

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Obstacles at the doorway: Glass door without visual warning markers

Customer Service Area

Customer service desk: Yes

Characteristics

Near the entrance: Yes

Inside circulation

Wheelchair circulation: Total

Adequate lighting: Yes

Without elements that can suppose an obstacle for a person with a visual disability: Yes

Signposting: Yes

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Lift / lifts, steps / stairs

Lift information

Dimensions of the cubicle: Medium

With visual information: Yes

Lift buttons: Of contrasting colour

Lift buttons at a suitable height for wheelchair users: Yes

Stair information

Number of steps: More than 3

Height of the step in cm: 19

Hand rail: Yes

Adapted room

Room adapted for people with a physical disability: Yes

Characteristics

Number of adapted rooms: 3

Number / name of the room: 104

Comfortable circulation to the room: Yes

Door width : Greater than or equal to 78 cm

Manoeuvre area with a diameter greater than or equal to 150 cm: Yes

Circulation inside the room

Manoeuvre area with a diameter greater than or equal to 150 cm: Infront of the door to the room

Space to the side of the bed: Yes

Information

The space is at least 90 cm or greater: On the right-hand side, on the left-hand side

Height of the bed in cm (including mattress): 53

Bathroom

Access without differences in height: Yes

Door width: Greater than or equal to 78 cm

Door opening: Inward

Free turning space ? 150 cm of diameter: Yes

Clear space to transfer to the toilet: Yes

Characteristics

The space is at least 80 cm or greater: Right-hand side

Height of the toilet seat: Standard (between 40 and 45 cm)

Toilet next to the shower: Yes

There are grab bar(s): Yes

Information

Toilet grab bars: Left-hand side, right-hand side

Sink: With mixer tap

Shower: Yes

Characteristics

Shower at ground level: Yes

Space greater than or equal to 80 cm approach: Yes

Grab bar(s) in the shower: Yes

Mixer water tap: Yes

Adjustable height shower head: No

Room adapted for people witha visual disability: Yes

Characteristics

Comfortable circulation to the room: Yes

Big and of contrasting colour room number: Yes

Without elements that can suppose an obstacle for a person with a visual disability: Yes

Room adapted for people with an auditory disability: Yes

Characteristics

Internet connection: Yes

Restaurant and bar areas

Counter at a height adapted for a person in a wheelchair: No

Menu with big texts and contrasting colour: No

Table service available: Yes

Accessible tables: Yes

Round tables: Yes

High chair for children: Yes

Adapted toilet in common areas

Toilet suitable for PRM: Yes

Characteristics

Access without changes in floor level: Yes

Door width: Greater than or equal to 78 cm

Door opening: Sliding

Free turning space ? 150 cm of diameter: Yes

Clear space to transfer to the toilet: Yes

Characteristics

The space is at least 80 cm or greater: Left-hand side, right-hand side

Height of the toilet seat: Standard (between 40 and 45 cm)

It has support bar(s): Yes

Information

Toilet grab bars: Left-hand side, right-hand side

Sink: With mixer tap

Services and amenities

Plan of the tourist resource next to the entrance: Yes

Sufficient information provided about accessibility to the tourist resource : Yes

Documentation with information about the tourist resource : Yes

Brochures, dossiers, menus, etc.

Features of the documentation: Easy to read

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : No

Personal available to support people with specific needs: Yes

Personal with knowledge of Sign Language: No

PRM Parking

Parking lot reserved PRM: Yes

Characteristics

Next to the stablishment: Yes

Belongs to the stablishment: Yes

Surface of the parking lot: Horizontal

Well indicated: Yes

With appropriate dimensions: Yes

Outside areas

Sidewalks: Without obstacles

Uniform and anti-slip pavement: Yes