TUR4all: Turismo accesible

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TUR4all Badge

This resource has been awarded the TUR4all badge for its commitment to the public with accessibility needs

SEE ACCESSIBILITY REPORT

Contact information

Street
Boulevard, 8 20003
Donostia/San Sebastián, Guipúzcoa/Gipuzkoa (País Vasco/Euskadi)
Spain

Contact
Tel 943 481 166
sansebastianturismo@donostia.eus
http://www.sansebastianturismo.com

The resource offers

Support staff for PRM
Support staff for PRM
Step-free access
Step-free access
Magnetic induction loop
Magnetic induction loop
Information in Braille
Information in Braille

Oficina de Turismo de San Sebastián/Donostia
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: No slopes

Name of the tourist resource clearly visible and legible: Yes

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Obstacles at the doorway: Glass door without visual warning markers

Customer Service Area

Customer service desk: Yes

Characteristics

Near the entrance: Yes

Height suitably adapted for wheechair users: Yes

With magnetic induction loop clearly indicated: Yes

Inside circulation

Wheelchair circulation: Total

Adequate lighting: Yes

Without elements that can suppose an obstacle for a person with a visual disability: Yes

Signposting: No

Services and amenities

Plan of the tourist resource next to the entrance: Yes

Characteristics

Accessibility of the plan: With contrasting colours

Sufficient information provided about accessibility to the tourist resource : Yes

Adapted visits or activities for people with disabilities: No

The furnishings facilitate the approach of wheelchair users: Yes

Magnetic induction loop: Yes

Characteristics

Information: Indicated

Documentation with information about the tourist resource : Yes

Brochures, dossiers, menus, etc.

Features of the documentation: In braille

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : Yes

Personal available to support people with specific needs: Yes

Personal with knowledge of Sign Language: No

Materials available: Yes

Support Products

Other: Lupa magnificadora

Outside areas

Sidewalks: Without obstacles

Uniform and anti-slip pavement: Yes