Oficina de Turismo y Centro de Interpretación de Olivenza

Technical report The accessibility of this tourism resource has been analyzed by experts

Customer service and other key information

General information

The name of the tourism resource is easy to see and read: yes

There is free access to the Internet in communal areas. A password might be required: yes

You can enter with an assistance dog: yes

Customer service staff have undertaken courses on the needs of people with disabilities: yes

A member of the customer service staff knows sign language: yes

Customer service staff have information about nearby accessible tourist services: yes

There are warning signals in case of danger or in an emergency: yes

Warning and emergency signals: luminous emergency signals

There is a Web page about this tourism resource: yes

Special rates: free entry

Tour elements

There are portable devices available with audio guides in different languages: no

There are portable devices available with sign language video guides: no

Cognitive accessibility

Surroundings

Characteristics of the flooring

Establishment access

Entrance door

Connecting door

Customer service area

Interior access

Interior room

Features

Customer service desk

Audiovisual information systems

Signage

Physical accessibility

Private parking space

Interior access

It is accessed: flat

General information

The establishment has its own parking: no

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: flat

Width of the pedestrian route: 150 cm

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: yes

It is accessed: without any unevenness

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 250 cm

Turning space diameter behind the door: 250 cm

Type of door: swing door

Number of leaves: two leaves

Type of opening: outward

Doorway width, per single-leaf door: 87 cm

Doorway width for all door leaves: 164 cm

The door handle requires a twist of the wrist: no

The door is fitted with a return spring: no

There is an interphone: no

There are one or more floor mats: no

There is a connecting door after the main door: with different characteristics

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 220 cm

Turning space diameter behind the door: 250 cm

Type of door: swing door

Number of single-leaf doors: two

Type of opening: inward

Doorway width, per single-leaf door: 87 cm

Doorway width for all door leaves: 164 cm

Type of door handle: vertical door handle

Average height of the handle: 100 cm

The door is fitted with a return spring: no

There are one or more floor mats: no

Customer service area

Interior access

It is accessed: flat

Interior room

Clearance width: 120 cm

Minimum clearance width at narrow points: 92 cm

Turning circle diameter: 150 cm

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Features

Along the route, there is at least one connecting door: no

There is a customer service desk: yes

There are touch screens: yes

There is a security check or metal detector: no

Customer service desk

The customer service desk is on two levels: yes

Height of the non-adapted desk: 80 cm

Height of the adapted desk: 75 cm

Clearance height beneath the adapted desk: 69 cm

Clearance length beneath the adapted desk: 84 cm

Clearance depth beneath the adapted desk: 50 cm

Audiovisual information systems

The device is located on a flat surface: horizontal

Maximum height of the controls: 90 cm

Minimum height of the controls: 70 cm

Type of approach to the device: lateral

The device is: sloped

Buttons: several

The button: it is easy to operate

The structure of the content is clear: yes

Audiovisual information systems

The device is located on a flat surface: horizontal

Maximum height of the controls: 90 cm

Minimum height of the controls: 70 cm

Type of approach to the device: lateral

The device is: sloped

Buttons: several

The button: it is easy to operate

The structure of the content is clear: yes

Adapted toilet in common area

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 150 cm

Turning space diameter behind the door: 150 cm

Type of door: swing door

Number of single-leaf doors: one

Type of opening: inward

Doorway width, per single-leaf door: 84 cm

Type of door handle: vertical door handle

Average height of the handle: 99 cm

The door handle requires a twist of the wrist: no

There are one or more floor mats: no

General information

Total number of adapted cubicles at the establishment: 2

Type of adapted cubicle reviewed: cubicle within the men´s bathroom facilities

Multiple cubicles

Signs

Adapted toilets are shown by the International Symbol of Access (ISA): no

Characteristics

Interior access

It is accessed: flat

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: no

Type of lighting: permanently on

Maximum height of the light switch, towel and clothes racks: 125 cm

Mechanisms require a twist of the wrist to operate them: no

There is a bath: no

There is a shower tray: no

Sink

Height in relation to the floor of the upper edge of the sink: 82 cm

Clearance height beneath the sink: 75 cm

Clearance depth beneath the sink: 50 cm

The sink has elements that obstruct a frontal approach: yes

Type of tap: with a sensor

There are fixings at a height of between 70 cm and 1.2 m: yes

The sink analysed is inside the adapted cubicle: yes

There is at least one adapted sink outisde the adapted cubicle: yes

There is a height-adjustable sink: no

Toilet in communal areas

Right-hand side transfer space (width): 20 cm

Left-hand side transfer space (width): 105 cm

Frontal transfer space (depth): 125 cm

Transfer to the toilet is carried out: from the front and side

Lateral transfer spaces with a width >= 80 cm: 1

Height of the toilet seat: 44 cm

Height of the flush mechanism: 83 cm

Type of flush mechanism: push button on cistern

Size of the flush mechanism: 3 cm

Fitted with grab bars: yes

Toilet grab bars

Grab bars: on both sides

Type of grab bar on the right hand side: folding

Type of grab bar on the left hand side: folding

Maximum height of right-hand side grab bar: 76 cm

Minimum height of the right-hand side grab bar: 59 cm

Maximum height of the left-hand side grab bar: 76 cm

Minimum height of the left-hand side grab bar: 59 cm

Distance between grab bars: 70 cm

Meeting rooms or event areas

General information

Type of room: a multi-use room

Interior access

It is accessed: flat

Interior room

Clearance width: 180 cm

Minimum clearance width at narrow points: 150 cm

Turning circle diameter: 250 cm

The flooring is uniform: yes

The flooring is in good shape: yes

The floor is carpeted: no

Furniture

Type of furniture: chairs

Chair

There is a backrest: no

There are armrests: no

Is there high chairs for children: no

Room

There are places reserved for PRM: no

Signage

The tourism resource has signsposts indicating the way and information panels: yes

Signage analysis

Accordingly to their location, people can aproach the signs to read and touch: yes

Visual accessibility

Private parking space

Interior access

It is accessed: flat

General information

The establishment has its own parking: no

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: flat

Width of the pedestrian route: 150 cm

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: yes

It is accessed: without any unevenness

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: outward

Doorway width, per single-leaf door: 87 cm

Doorway width for all door leaves: 164 cm

Door material: opaque

The door is fitted with a return spring: no

There is an interphone: no

There is a connecting door after the main door: with different characteristics

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward

Door material: glass

The glass door: there are no warning strips

The door is fitted with a return spring: no

Customer service area

Interior access

It is accessed: flat

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Features

Along the route, there is at least one connecting door: no

There is a customer service desk: yes

There are touch screens: yes

There is a security check or metal detector: no

Customer service desk

Audiovisual information systems

The audiovisual information system is via: touch screen

The device is located on a flat surface: horizontal

The device is: sloped

Buttons: several

Its location is shown using routing strips: no

The button is a different colour: yes

Videos have audio description: no

Controls have text in alto relief: no

Controls have text in Braille: no

Controls have text in a contrasting colour: yes

The touch screen is anti-reflection with colour contrast: yes

The screen has a zoom function: no

Audiovisual information systems

The audiovisual information system is via: touch screen

The device is located on a flat surface: horizontal

The device is: sloped

Buttons: several

Its location is shown using routing strips: no

The button is a different colour: yes

Videos have audio description: no

Controls have text in alto relief: no

Controls have text in Braille: no

Controls have text in a contrasting colour: yes

The touch screen is anti-reflection with colour contrast: yes

The screen has a zoom function: no

Adapted toilet in common area

Connecting door

The space before the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward

Door material: opaque

The door is a different colour to the wall: yes

The door handle is a different colour to that of the door: no

General information

Multiple cubicles

Characteristics

Interior access

It is accessed: flat

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: no

Mechanisms are in a contrasting colour to their background: no

The floors and walls are different colours: yes

Sanitary equipment and walls are a different colour: no

Meeting rooms or event areas

General information

Type of room: a multi-use room

Subtitled and with audio description

Plays, shows and events provide audio description: no

Interior access

It is accessed: flat

Interior room

The flooring is uniform: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Furniture

Type of furniture: chairs

Chair

Is there high chairs for children: no

Room

There are places reserved for the visually impaired: no

Signage

The tourism resource has signsposts indicating the way and information panels: yes

Signage analysis

Accordingly to their location, people can aproach the signs to read and touch: yes

The signs are easy to be identified visually: yes

All the signs have the same design: yes

The support material for the signs has a matt finish: yes

The support material used for the signs has a solid background: yes

The sign is a different colour to the wall: yes

The font used is clear and easy to read (such as Arial): yes

The signs are complemented by information in Braille: no

The signs are complemented by information in alto relief: no

There is a haptic plan of the establishment: no

The horizontal routes are identified by guidelines: no

Hearing accessibility

Private parking space

Interior access

It is accessed: flat

General information

The establishment has its own parking: no

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: flat

Characteristics of the flooring

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: yes

It is accessed: without any unevenness

Entrance door

Doorway width, per single-leaf door: 87 cm

Doorway width for all door leaves: 164 cm

There is an interphone: no

Connecting door

Customer service area

Interior access

It is accessed: flat

Interior room

Features

There is a customer service desk: yes

There are touch screens: yes

There is a security check or metal detector: no

Customer service desk

The desk is fitted with a magnetic induction loop: no

Audiovisual information systems

The audiovisual information system is via: touch screen

There is an accredited pictogramme showing its location: no

The device is: sloped

Buttons: several

The audiovisual system is fitted with a magnetic induction loop: no

Touch screens present alternative systems to access content: no

The structure of the content is clear: yes

The contents are also available in a reader-friendly format: no

Videos are subtitled: yes

Audiovisual information systems

The audiovisual information system is via: touch screen

There is an accredited pictogramme showing its location: no

The device is: sloped

Buttons: several

The audiovisual system is fitted with a magnetic induction loop: no

Touch screens present alternative systems to access content: no

The structure of the content is clear: yes

The contents are also available in a reader-friendly format: no

Videos are subtitled: yes

Adapted toilet in common area

General information

Multiple cubicles

Characteristics

Interior access

It is accessed: flat

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: no

Meeting rooms or event areas

General information

Type of room: a multi-use room

Subtitled and with audio description

Plays, shows and events are subtitled: no

Interior access

It is accessed: flat

Furniture

Type of furniture: chairs

Chair

Is there high chairs for children: no

Room

The room is equipped with a magnetic induction loop: no

There are places reserved for the hearing impaired: no

Signage

The tourism resource has signsposts indicating the way and information panels: yes

Signage analysis

Accordingly to their location, people can aproach the signs to read and touch: yes

The signs are easy to be identified visually: yes

All the signs have the same design: yes

Accredited pictograms have been used: no

TUR4all: Turismo accesible