TUR4all: Turismo accesible

Return to homepage
TUR4all Badge

This resource has been awarded the TUR4all badge for its commitment to the public with accessibility needs

SEE ACCESSIBILITY REPORT

Contact information

Street
Calle de San Juan, 4 28801
Alcalá de Henares, Madrid (Madrid)
Spain

Contact
Tel 91 889 26 94
secgeneral@ayto-alcaladehenares.org
http://www.turismoalcala.es

The resource offers

Support staff for PRM
Support staff for PRM
Toilets reserved for PRM
Toilets reserved for PRM

Oficina Municipal De Turismo De Alcalá De Henares. Casa de la Entrevista
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: Inclined plane / ramp

Ramp information

The slope makes the ramp : Can be used with help from another person

Name of the tourist resource clearly visible and legible: Yes

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Obstacles at the doorway: Doorknob or handle difficult to use

Customer Service Area

Customer service desk: Yes

Characteristics

Near the entrance: Yes

Inside circulation

Wheelchair circulation: Total

Adequate lighting: Yes

Signposting: No

Adapted toilet in common areas

Toilet suitable for PRM: Yes

Characteristics

Access without changes in floor level: Yes

Door width: Greater than or equal to 78 cm

Door opening: Outward

Free turning space ? 150 cm of diameter: Yes

Clear space to transfer to the toilet: Yes

Characteristics

The space is at least 80 cm or greater: Left-hand side, right-hand side

Height of the toilet seat: Standard (between 40 and 45 cm)

It has support bar(s): Yes

Information

Toilet grab bars: Left-hand side, right-hand side

The bars on the left-hand side are: Folding

The bars on the right-hand side are: Folding

Sink: Without pedestal, with mixer tap

Services and amenities

Sufficient information provided about accessibility to the tourist resource : No

Adapted visits or activities for people with disabilities: Yes

Characteristics

Adapted visits or activities for people with disabilities: Visual, hearing, cognitive, physical

The furnishings facilitate the approach of wheelchair users: Yes

Magnetic induction loop: No

Audioguides: Yes

Characteristics

Easy to use with comprehensible content: Yes

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : Yes

Personal available to support people with specific needs: Yes

Personal with knowledge of Sign Language: No

Materials available: Yes

Outside areas

Sidewalks: Without obstacles

Uniform and anti-slip pavement: Yes