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Palacio de Carlos V

Squares and monuments
Squares and other historical heritage monuments

The Palace of Charles V is integrated in a pedestrian area within the Alhambra complex. It houses the Museum of the Alhambra on the first floor and the Museum of Fine Arts on the upper floor. Access by ramp is through a side door, adjacent to the main entrance. The entrance leads to the lobby where the bookshop is located, the staircase to the inner courtyard and the entrance to the Museum of the Alhambra. There is an elevator for restricted use inside the museum. It is panoramic, of good capacity and gives access to both floors. To access the cloister on the upper floor, help is needed to descend a step from the museum level. Audio guides are provided for visitors to inform them of the contents of the museum. The Alhambra site has two adapted toilets near the Palace. <span class="automatic-translation-warning">This text was automatically translated.</span>
SEE ACCESSIBILITY REPORT

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Contact information

Street
Calle Real de la Alhambra, s/nº 18009
Granada, Granada (Andalucía)
Spain

Contact
Tel 958 02 79 71
informacion.alhambra.pag@juntadeandalucia.es
https://www.alhambra-patronato.es/visitar/preguntas-frecuentes

The resource offers

Support staff for PRM
Support staff for PRM
Parking reserved for PRM
Parking reserved for PRM
Toilets reserved for PRM
Toilets reserved for PRM
Lift
Lift
Magnetic induction loop
Magnetic induction loop
Audio guides
Audio guides
Visual signposting
Visual signposting

You may find it in

Palacio de Carlos V
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

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Entrance
Photo/s of general information of entrance

Entrance: Inclined plane / ramp

Ramp information

The slope makes the ramp : Can be used with help from another person

Name of the tourist resource clearly visible and legible: Yes

The entranceway analysed is: The alternative one

Width of the entrance door: Greater than or equal to 78 cm

Inside circulation
Photo/s of general information of inside circulation

Wheelchair circulation: Partial

Adequate lighting: Yes

Without elements that can suppose an obstacle for a person with a visual disability: Yes

Signposting: Yes

Characteristics

Signs: With colour-contrasted texts

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Lift / lifts

Lift information

Dimensions of the cubicle: Medium

Lift buttons at a suitable height for wheelchair users: Yes

Outdoor areas

Uniform and non-slip pavement: Yes

Wheelchair circulation: Partial

Signs: Yes

Signs

With colour-contrasting texts: Yes

Shaded rest area: Yes

Adapted toilet in common areas

Toilet suitable for PRM: Yes

Characteristics

Photo/s of characteristics of adapted toilet in common areas

Access without changes in floor level: Yes

Door width: Greater than or equal to 78 cm

Door opening: Sliding

Free turning space ? 150 cm of diameter: Yes

Clear space to transfer to the toilet: Yes

Characteristics

The space is at least 80 cm or greater: Right-hand side

Height of the toilet seat: Standard (between 40 and 45 cm)

It has support bar(s): Yes

Information

Toilet grab bars: Left-hand side, right-hand side

The bars on the left-hand side are: Fixed

The bars on the right-hand side are: Folding

Sink: With mixer tap, without pedestal

Services and amenities

Plan of the tourist resource next to the entrance: Yes

Characteristics

Accessibility of the plan: With contrasting colours

Sufficient information provided about accessibility to the tourist resource : Yes

Adapted visits or activities for people with disabilities: Yes

Characteristics

Adapted visits or activities for people with disabilities: Visual, hearing, cognitive, physical

The furnishings facilitate the approach of wheelchair users: Yes

Magnetic induction loop: Yes

Characteristics

Information: Portable

Audioguides: Yes

Characteristics

Easy to use with comprehensible content: Yes

Documentation with information about the tourist resource : Yes

Brochures, dossiers, menus, etc.

Features of the documentation: Easy to read

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : Yes

Personal available to support people with specific needs: No

Personal with knowledge of Sign Language: No

Materials available: Yes

Support Products

Wheelchair manual: Yes

PRM Parking

Parking lot reserved PRM: Yes

Characteristics

Next to the stablishment: Yes

Belongs to the stablishment: Yes

Surface of the parking lot: Horizontal

Well indicated: Yes

With appropriate dimensions: Yes

Outside areas

Sidewalks: Without obstacles

Uniform and anti-slip pavement: Yes