TUR4all: Turismo accesible

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TUR4all Badge

This resource has been awarded the TUR4all badge for its commitment to the public with accessibility needs

SEE ACCESSIBILITY REPORT

Contact information

Street
Plaza San Marcelo, 6 24003
León, León (Castilla y León)
Spain

Contact
Tel 987 292 146
turismo@dipuleon.com

The resource offers

Lift
Lift
Information in Braille
Information in Braille
Visual signposting
Visual signposting

You may find it in

Palacio de Los Guzmanes
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: Embossed

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Customer Service Area

Customer service desk: Yes

Characteristics

Near the entrance: Yes

Inside circulation

Wheelchair circulation: Partial

Adequate lighting: Yes

Without elements that can suppose an obstacle for a person with a visual disability: Yes

Signposting: Yes

Characteristics

Signs: With colour-contrasted texts

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Lift / lifts, steps / stairs

Lift information

Dimensions of the cubicle: Medium

With visual information: Yes

Lift buttons: In braille

Lift buttons at a suitable height for wheelchair users: Yes

Stair information

Number of steps: More than 3

Height of the step in cm: 16

Hand rail: Yes

Services and amenities

Sufficient information provided about accessibility to the tourist resource : No

Magnetic induction loop: No

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : No

Personal available to support people with specific needs: No

Personal with knowledge of Sign Language: No

Outside areas

Uniform and anti-slip pavement: Yes