TUR4all: Turismo accesible

Return to homepage
SEE ACCESSIBILITY REPORT

Contact information

Street
Calle de Bailén, s/n 28071
Madrid, Madrid (Madrid)
Spain

The resource offers

Support staff for PRM
Support staff for PRM
Lift
Lift
Magnetic induction loop
Magnetic induction loop
Sign language guides
Sign language guides
Audio guides
Audio guides
Visual signposting
Visual signposting

You may find it in

PALACIO REAL MADRID
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: Lift / lifts, mobile ramp (available on request)

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Customer Service Area

Customer service desk: Yes

Characteristics

Near the entrance: Yes

With magnetic induction loop clearly indicated: Yes

Inside circulation

Wheelchair circulation: Partial

Adequate lighting: Yes

Signposting: Yes

Characteristics

Signs: With colour-contrasted texts

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Lift / lifts, steps / stairs

Lift information

Dimensions of the cubicle: Big

With visual information: Yes

Lift buttons: Highly embossed

Lift buttons at a suitable height for wheelchair users: Yes

Stair information

Number of steps: More than 3

Hand rail: Yes

Edge of the steps with a colour-contrasting, anti-slip strip: Yes

Services and amenities

Sufficient information provided about accessibility to the tourist resource : Yes

Adapted visits or activities for people with disabilities: Yes

Characteristics

Adapted visits or activities for people with disabilities: Physical, hearing, visual

The furnishings facilitate the approach of wheelchair users: Yes

Magnetic induction loop: Yes

Characteristics

Information: Fixed

Audioguides: Yes

Characteristics

Easy to use with comprehensible content: Yes

Sign language guides: Yes

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : Yes

Personal available to support people with specific needs: Yes

Personal with knowledge of Sign Language: No

Materials available: Yes

Support Products

Wheelchair manual: Yes

Outside areas

Sidewalks: No dropped curbs nearby, paving stones, without obstacles

Uniform and anti-slip pavement: No