TUR4all: Turismo accesible

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TUR4all Badge

This resource has been awarded the TUR4all badge for its commitment to the public with accessibility needs

SEE ACCESSIBILITY REPORT

Contact information

Street
Duc Alfons El Vell, 1 46701
Gandia, Valencia/València (Comunitat Valenciana)
Spain

Contact
Tel 962871465
visites@palauducal.com
https://www.palauducal.com/

The resource offers

Support staff for PRM
Support staff for PRM
Lift
Lift
Information in Braille
Information in Braille
Audio guides
Audio guides
Visual signposting
Visual signposting

Palau Ducal dels Borja
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: Inclined plane / ramp, embossed

Ramp information

The slope makes the ramp : Can be used with help from another person

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Customer Service Area

Customer service desk: Yes

Characteristics

Near the entrance: Yes

Inside circulation

Wheelchair circulation: Partial

Adequate lighting: Yes

Without elements that can suppose an obstacle for a person with a visual disability: Yes

Signposting: Yes

Characteristics

Signs: With colour-contrasted texts, with texts in large print

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Lift / lifts

Lift information

Dimensions of the cubicle: Big

With visual information: Yes

Lift buttons: Highly embossed, in braille

Lift buttons at a suitable height for wheelchair users: Yes

Services and amenities

Plan of the tourist resource next to the entrance: Yes

Characteristics

Accessibility of the plan: With contrasting colours, with texts in large print

Sufficient information provided about accessibility to the tourist resource : Yes

Adapted visits or activities for people with disabilities: Yes

Characteristics

Adapted visits or activities for people with disabilities: Visual, hearing, cognitive, physical

The furnishings facilitate the approach of wheelchair users: Yes

Magnetic induction loop: No

Audioguides: Yes

Characteristics

Easy to use with comprehensible content: Yes

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : Yes

Personal available to support people with specific needs: Yes

Personal with knowledge of Sign Language: No

Materials available: Yes

Outside areas

Sidewalks: Without obstacles

Uniform and anti-slip pavement: No