TUR4all: Turismo accesible

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This resource has been awarded the TUR4all badge for its commitment to the public with accessibility needs

SEE ACCESSIBILITY REPORT

Contact information

Street
Pinhal do Concelho, 8200-912
Albufeira E Olhos De Água, Albufeira (Faro)
Portugal

Contact
Tel +351 289 500 100
info@pinecliffs.com
https://www.pinecliffs.com

The resource offers

Support staff for PRM
Support staff for PRM
Parking reserved for PRM
Parking reserved for PRM
Step-free access
Step-free access
Toilets reserved for PRM
Toilets reserved for PRM
Room adapted for PRM
Room adapted for PRM
Lift
Lift
Information in Braille
Information in Braille
Visual signposting
Visual signposting
Facilities for families with small children
Facilities for families with small children

Pine Cliffs, a Luxury Collection Resort
Accessibility report

Information on the accessibility of this tourist resource has been provided by professionals.

Entrance

Entrance: No slopes

Name of the tourist resource clearly visible and legible: Yes

The entranceway analysed is: The main one

Width of the entrance door: Greater than or equal to 78 cm

Customer Service Area

Customer service desk: Yes

Characteristics

Near the entrance: Yes

Inside circulation

Wheelchair circulation: Partial

Adequate lighting: Yes

Signposting: Yes

Characteristics

Signs: With colour-contrasted texts

Establishment with more than one floor: Yes

Vertical itinerary

Transit between floors via: Lift / lifts, steps / stairs

Lift information

Dimensions of the cubicle: Big

With audio information: Yes

With visual information: Yes

Lift buttons: Highly embossed, in braille

Lift buttons at a suitable height for wheelchair users: Yes

Stair information

Number of steps: More than 3

Height of the step in cm: 17

Hand rail: Yes

Adapted room

Room adapted for people with a physical disability: Yes

Characteristics

Number of adapted rooms: 2

Number / name of the room: 146

Comfortable circulation to the room: Yes

Door width : Greater than or equal to 78 cm

Manoeuvre area with a diameter greater than or equal to 150 cm: Yes

Space to the side of the bed: Yes

Information

The space is at least 90 cm or greater: On the right-hand side, on the left-hand side

Height of the bed in cm (including mattress): 60

Bathroom

Access without differences in height: Yes

Door width: Less than 78 cm

Door opening: Sliding

Free turning space ? 150 cm of diameter: Yes

Clear space to transfer to the toilet: Yes

Characteristics

The space is at least 80 cm or greater: Left-hand side

Height of the toilet seat: High (greater than or equal to 45 cm)

There are grab bar(s): Yes

Information

Toilet grab bars: Left-hand side, right-hand side

The bars on the left-hand side are: Folding

The bars on the right-hand side are: Folding

Sink: With mixer tap

Bath: Yes

Characteristics

Space greater than or equal to 80 cm approach: Yes

Grab bar(s) in the bath: Yes

Mixer water tap: Yes

Board of transference: No

Approved bath seat: No

Shower: Yes

Characteristics

Shower at ground level: Yes

Space greater than or equal to 80 cm approach: Yes

Grab bar(s) in the shower: No

Mixer water tap: No

Adjustable height shower head: Yes

Shower seat: No

Restaurant and bar areas

Counter at a height adapted for a person in a wheelchair: Yes

Table service available: Yes

Round tables: Yes

High chair for children: Yes

Adapted toilet in common areas

Toilet suitable for PRM: Yes

Characteristics

Access without changes in floor level: Yes

Door width: Greater than or equal to 78 cm

Door opening: Sliding

Free turning space ? 150 cm of diameter: Yes

Clear space to transfer to the toilet: Yes

Characteristics

The space is at least 80 cm or greater: Right-hand side

Height of the toilet seat: High (greater than or equal to 45 cm)

It has support bar(s): Yes

Information

Toilet grab bars: Left-hand side, right-hand side

The bars on the left-hand side are: Folding

The bars on the right-hand side are: Folding

Sink: Without pedestal, with mixer tap

Services and amenities

Documentation with information about the tourist resource : Yes

Customer service staff: Yes

Staff training

Personal trained in atttentionto people with disabilities : No

Personal available to support people with specific needs: Yes

Personal with knowledge of Sign Language: No

Materials available: Yes

Support Products

Wheelchair manual: Yes

Other: Comboio turístico para circular no resort

PRM Parking

Parking lot reserved PRM: Yes

Characteristics

Next to the stablishment: Yes

Belongs to the stablishment: Yes

Surface of the parking lot: Horizontal

Well indicated: No

With appropriate dimensions: No

Outside areas