It is a tourist information point located on one side of the Plaza de Oriente. It has three information windows, one of which is intended for people with reduced mobility and / or short stature. The latter has a ramp access with a lateral handrail at two heights. It also has a magnetic loop for deaf people. Opening hours are from 9:30 a.m. to 8:30 p.m. from Monday to Sunday. <span class="automatic-translation-warning">This text was automatically translated.</span>