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Quinta dos Vales

Restaurants and bars - Off licences

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Street
Sítio dos Vales, 8400-031 Lagoa
Estômbar e Parchal, Lagoa (Algarve) (Faro)
Portugal

Contact
Tel (+351) 282 431 036
twe@quintadosvales.pt
https://quintadosvales.pt/the-winemaker-experience/

Created by
Técnico AP - NL
02/08/2022

Last modification by
Técnico AP - NL
02/08/2022

Assistance dogs allowed
Visual signposting
The accessibility of this tourism resource has been analyzed by experts The accessibility of this tourism resource has been analyzed by experts
DOWNLOAD REPORT

The Winemaker Experience is a practical project, promoted by Quinta dos Vales, in Lagoa, which aims to transform wine lovers into true winemakers, each with a private vineyard. Fundamentally, we aim to guide the participants through the entire wine production process, offering them our cellar and consultancy, but encouraging them to make their own wine, according to their own preferences. (automatic translation)
Users questionnaire Technical questionnaire

Customer service and other key information

Customer service and other key information

General information

There is free access to the Internet in communal areas. A password might be required: yes

You can enter with an assistance dog: yes

Customer service staff have undertaken courses on the needs of people with disabilities: no

A member of the customer service staff knows sign language: no

Customer service staff have information about nearby accessible tourist services: no

There are warning signals in case of danger or in an emergency: yes

Warning and emergency signals: audible alarms

This establishment has a wireless card payment device with technical aids to recognise the buttons by touch: yes

There is a Web page about this tourism resource: yes

Evaluation index (from 1 to 10, requiring at least 5 points to be considered accessible) according to the WCAG 2.0 standard: 6.6

Cognitive accessibility

A guide accompanies visitors on the tour of the winery.

Prior to starting the tour of the winery, the group of visitors meets at the customer service area.

It is easy to find the way to the customer service area.

Information in an easy-to-read format is not available

There are benches and seats to sit down and rest.

It is easy to find the way to the bathroom facilities for men and women. At the entrance there are signs to distinguish them.

It is easy to find the way to the disabled bathroom facilities. They have a sign on the door.

Surroundings

Establishment access

General information

Ramp

Characteristics of the section

Characteristics of the section

Entrance door

Customer service area

Features

Customer service desk

Shop

Customer service desk

Vertical route

Stairs

General information

Rooms the stairs connect: sala polivalente

Adapted toilet in common area

General information

Stand-alone cubicle

Signs

Characteristics

Bathroom cubicle door

Sink

Toilet in communal areas

Tasting room

Furniture

Table

Chair

Trail

Signage

Physical accessibility

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: slight slope

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Notes: em cubos de granito

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a ramp

Ramp

Rooms / spaces linked by the ramp: entrada na loja

Number of sections: 2

Characteristics of the section

Length of the section: 170 cm

Average longitudinal incline (%): 10

Average transversal incline of the section: > 2%

The usable width of the section: 123 cm

Turning circle diameter at the start of the ramp: 150 cm

Turning circle diameter at the end of the ramp: 150 cm

The sections have horizontal landings: does not apply, the ramp only have 1 section.

There is protective skirting on both sides of the ramp: no

The section has handrails: no

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Notes: em cubos de granito.

Characteristics of the section

Length of the section: 450 cm

Average longitudinal incline (%): 7

Average transversal incline of the section: <= 2%

The usable width of the section: 120 cm

Turning circle diameter at the start of the ramp: 150 cm

Turning circle diameter at the end of the ramp: 150 cm

The sections have horizontal landings: yes

There is protective skirting on both sides of the ramp: no

The section has handrails: yes, on one side

Handrails and railings

There are double handrails: no

Height of the top handrail: 97 cm

The structure of the handrail allows the hand to be in contact at all times: yes

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: no

The flooring is in good shape: yes

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Turning space diameter in front of the door: 150 cm

Turning space diameter behind the door: 150 cm

Type of door: swing door

Number of leaves: two leaves

Type of opening: inward

Doorway width, per single-leaf door: 95 cm

Doorway width for all door leaves: 183 cm

The door handle requires a twist of the wrist: no

The door is fitted with a return spring: no

There are one or more floor mats: no

Customer service area

Interior access

It is accessed: flat

Interior room

Minimum clearance width at narrow points: 183 cm

Turning circle diameter: 180 cm

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

Features

There is a shop: yes

Customer service desk

Shop

Clearance width of the doorway: 180 cm

Diameter of the turning space in the shop: 180 cm

There is a shop counter: yes

Maximum height of the shelves: 240 cm

Minimum height of the shelves: 10 cm

There are shelves at a height of between 40 cm and 1.2 m: yes

Customer service desk

The customer service desk is on two levels: no

Height of the non-adapted desk: 113 cm

Vertical route

The vertical route is taken: via stairs

Stairs

Characteristics

The stairs have handrails: no

Steps

All the steps have the same height: yes

Maximum height of the steps: 16 cm

All the steps have the same depth: yes

Minimum depth of the tread: 33 cm

The steps have nosing: yes

Both sides of the stairs are fitted with protective skirting: yes, on both sides

The treads of the steps are non-slip: yes

Adapted toilet in common area

General information

Total number of adapted cubicles at the establishment: 1

Type of adapted cubicle reviewed: stand-alone cubicle for both sexes

Stand-alone cubicle

Signs

Adapted toilets are shown by the International Symbol of Access (ISA): yes

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space before the door is: horizontal

The space behind the door is: horizontal

Turning circle diameter before the door: 150 cm

Turning circle diameter behind the door: 150 cm

Type of door: swing door

Type of opening: outward

Doorway width, per single-leaf door: 90 cm

The door handle requires a twist of the wrist: no

The door can be unlocked from the outside: yes

Door lock fitted with a sign showing available or busy: no

The door is fitted with a return spring: no

Interior room

Turning circle diameter: 150 cm

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Type of lighting: presence detector or timer

Maximum height of the light switch, towel and clothes racks: 127 cm

Mechanisms require a twist of the wrist to operate them: no

There is a bath: no

There is a shower tray: no

Sink

Height in relation to the floor of the upper edge of the sink: 83 cm

Clearance height beneath the sink: 66 cm

Clearance depth beneath the sink: 44 cm

The sink has elements that obstruct a frontal approach: no

Type of tap: single lever

Height of the lower edge of the mirror: 92 cm

The mirror slopes towards the sink: no

There are fixings at a height of between 70 cm and 1.2 m: yes

The sink analysed is inside the adapted cubicle: yes

There is at least one adapted sink outisde the adapted cubicle: no

There is a height-adjustable sink: yes

Toilet in communal areas

Right-hand side transfer space (width): 122 cm

Frontal transfer space (depth): 10 cm

Transfer to the toilet is carried out: from the front and side

Lateral transfer spaces with a width >= 80 cm: 1

Height of the toilet seat: 43 cm

Height of the flush mechanism: 79 cm

Type of flush mechanism: push button on cistern

Fitted with grab bars: yes

Toilet grab bars

Grab bars: on both sides

Type of grab bar on the right hand side: folding, horizontal

Type of grab bar on the left hand side: fixed, horizontal

There is a fixed grab bar on the transfer side: no

There is only a folding grab bar on the transfer side: yes

Maximum height of right-hand side grab bar: 77 cm

Minimum height of the right-hand side grab bar: 60 cm

Maximum height of the left-hand side grab bar: 82 cm

Distance between grab bars: 82 cm

Tasting room

Interior access

It is accessed: flat

Notes: acesso apenas por escadas analisadas em itinerario vertical 1.

Connecting door

Type of door: doorway

Interior room

Minimum clearance width at narrow points: 109 cm

Turning circle diameter: 200 cm

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

Furniture

Type of furniture: tables, chairs

Table

Height of the table: 74 cm

Clearance height beneath the table: 69 cm

Clearance width beneath the table: 520 cm

Clearance depth beneath the table: 50 cm

Chair

Height of the seat: 45 cm

There is a backrest: yes

There are armrests: yes

There is a space to accommodate a wheelchair: no

Trail

Section of the Route

Route

Type of route: mixed (for vehicular traffic and pedestrians, but no pavement)

Width of the pedestrian walkway: 270 cm

Maximum incline of the section(%): 10

Safety

There are restraining curbs at the sides: yes, on both sides

The curbs are located: along specific sections

Height of the restaining curb: 50 cm

There are handrails: no

There is a drainage system in place to avoid puddles forming: no

Flooring

Type of flooring: stone

The flooring is integrated with its surroundings: no

Notes: em cubos de granito.

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Signage

The tourism resource has signsposts indicating the way and information panels: yes

Signage analysis

Accordingly to their location, people can aproach the signs to read and touch: yes

Visual accessibility

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: slight slope

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Notes: em cubos de granito

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a ramp

Ramp

The ramp lighting is uniform: yes

The ramp has adequate lighting: yes

The space beneath the ramp has a height of less than 220 cm: no

Characteristics of the section

Length of the section: 170 cm

Average longitudinal incline (%): 10

Average transversal incline of the section: > 2%

The usable width of the section: 123 cm

The sections have horizontal landings: does not apply, the ramp only have 1 section.

There is protective skirting on both sides of the ramp: no

The section has handrails: no

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Notes: em cubos de granito.

Characteristics of the section

Length of the section: 450 cm

Average longitudinal incline (%): 7

Average transversal incline of the section: <= 2%

The usable width of the section: 120 cm

The sections have horizontal landings: yes

There is protective skirting on both sides of the ramp: no

The section has handrails: yes, on one side

At the start and/or end of the sections there is a strip of flooring in a contrasting colour and texture: no

Handrails and railings

There are double handrails: no

The handrail extends past the ends: yes

The handrail is continuous, even along the intermediate landings: yes

The structure of the handrail allows the hand to be in contact at all times: yes

Characteristics of the flooring

The flooring is uniform: yes

The flooring is non-slip: no

The flooring is in good shape: yes

Entrance door

The space is in front of the door is: horizontal

The space behind the door is: horizontal

Type of door: swing door

Type of opening: inward

Doorway width, per single-leaf door: 95 cm

Doorway width for all door leaves: 183 cm

Door material: glass

The glass door: there are sharply colour-contrasting strips

The door is fitted with a return spring: no

Customer service area

Interior access

It is accessed: flat

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Features

There is a shop: yes

Customer service desk

Shop

Customer service desk

Vertical route

The vertical route is taken: via stairs

Stairs

Characteristics

The stairs have handrails: no

At the bottom and/or top of the stairs there is a strip of flooring in a contrasting colour and texture: no

Steps

All the steps have the same height: yes

Maximum height of the steps: 16 cm

All the steps have the same depth: yes

Minimum depth of the tread: 33 cm

Type of riser: with risers

The riser is a different colour to the tread: no

The steps have nosing: yes

Both sides of the stairs are fitted with protective skirting: yes, on both sides

The treads of the steps are non-slip: yes

The edges of the steps are clearly marked: no

Other information

The stair lighting is uniform: yes

The stair lighting is adequate: yes

The space beneath the stairs has a height of less than 220 cm: no

Adapted toilet in common area

General information

Stand-alone cubicle

Signs

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

The space behind the door is: horizontal

Type of opening: outward

The door is a different colour to the wall: yes

Door material: opaque

The door handle is a different colour to that of the door: yes

The door is fitted with a return spring: no

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: no

The lighting is adequate: no

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Mechanisms are in a contrasting colour to their background: no

The floors and walls are different colours: no

Sink

Toilet in communal areas

Tasting room

Interior access

It is accessed: flat

Notes: acesso apenas por escadas analisadas em itinerario vertical 1.

Connecting door

Type of door: doorway

Interior room

The flooring is uniform: yes

The flooring is non-slip: yes

The flooring is in good shape: yes

The floor is carpeted: no

There are overhanging elements at a height of under 2.20 m that do not continue down to the ground: no

The lighting is uniform: yes

The lighting is adequate: yes

Furniture

Type of furniture: tables, chairs

Table

Chair

Trail

Section of the Route

Route

Type of route: mixed (for vehicular traffic and pedestrians, but no pavement)

Width of the pedestrian walkway: 270 cm

There are overhanging elements that stick out and that do not continue down to the ground: no

Safety

There are restraining curbs at the sides: yes, on both sides

The curbs are located: along specific sections

Height of the restaining curb: 50 cm

There are handrails: no

There is a drainage system in place to avoid puddles forming: no

Signs and Signposts

The support material has a matt finish: yes

The texts and icons are in contrasting colours: yes

The font is in an easy-to-read format: yes

The font size is large: yes

Flooring

Type of flooring: stone

The flooring is integrated with its surroundings: no

Notes: em cubos de granito.

Characteristics of the flooring

The flooring is uniform: no

The flooring is non-slip: no

The flooring is in good shape: yes

Signage

The tourism resource has signsposts indicating the way and information panels: yes

Signage analysis

Accordingly to their location, people can aproach the signs to read and touch: yes

The signs are easy to be identified visually: yes

All the signs have the same design: no

The support material for the signs has a matt finish: yes

The support material used for the signs has a solid background: yes

The texts are a different colour to the background: yes

The sign is a different colour to the wall: yes

The font used is clear and easy to read (such as Arial): yes

The signs are complemented by information in Braille: no

There is a haptic plan of the establishment: no

The horizontal routes are identified by guidelines: no

Hearing accessibility

Surroundings

General information

Type of access road: pedestrian and vehicular

Incline of the access road: slight slope

Establishment access

General information

The entrance reviewed is: the main one

The entrance is flat: no

It is accessed: via a ramp

Ramp

Characteristics of the section

Characteristics of the section

Entrance door

Doorway width, per single-leaf door: 95 cm

Doorway width for all door leaves: 183 cm

Customer service area

Interior access

It is accessed: flat

Features

There is a shop: yes

Customer service desk

Shop

Customer service desk

Vertical route

Stairs

Other information

The stair lighting is uniform: yes

The stair lighting is adequate: yes

Adapted toilet in common area

General information

Stand-alone cubicle

Signs

Characteristics

Interior access

It is accessed: flat

Bathroom cubicle door

Door lock fitted with a sign showing available or busy: no

Bathroom

There is some kind of alarm system in place for calling for assistance that can be activated from inside the bathroom: yes

Sink

Toilet in communal areas

Tasting room

Interior access

It is accessed: flat

Notes: acesso apenas por escadas analisadas em itinerario vertical 1.

Furniture

Type of furniture: tables, chairs

Table

There are round tables: no

Chair

Trail

Section of the Route

Route

Type of route: mixed (for vehicular traffic and pedestrians, but no pavement)

Signs and Signposts

The icons are accredited ones: yes

Signage

The tourism resource has signsposts indicating the way and information panels: yes

Signage analysis

Accordingly to their location, people can aproach the signs to read and touch: yes

The signs are easy to be identified visually: yes

All the signs have the same design: no

Accredited pictograms have been used: no

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